Frequently asked questions about the
Smarto guarantee

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What is a guarantor? Who can be a guarantor for me?

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A guarantor is a person who is legally responsible if you can't manage to handle your monthly payments. He is therefore obliged to help you pay back your loan if you fail to do so.For the bank to accept your guarantor, he must be a member of your close family (usually your parent), have a permanent job in France and not be in excessive debt. The bank will ask your guarantor for: their last 3 bank statements, their ID, proof of address, their family record book, their last tax assessment and proof of savings.

What is the Smarto guarantee for?

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The Smarto guarantee replaces your guarantor, and simplifies your access to a loan. No more paperwork and difficulties, in a few clicks you become the ideal borrower for the bank!

Do you require a guarantee (a car, a house etc.)?

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No, only the payment of your Smarto guarantee when you receive the loan amount in your account.

What is a trusted advisor?

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A trusted advisor is someone close to you (often a family member), whom you can contact in the event of a problem. This person is morally responsible for your behavior. But it's Smarto who will vouch for your loan.

Is the Smarto guarantee included in the bank's interest rate?

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No, you will pay the Smarto guarantee in one go, when you have received the amount of your loan in your account.

Who is eligible for the Smarto guarantee?

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Any student of legal age, a citizen of the European Union, residing in France and enrolled or accepted in a school belonging to the Conférence des Grandes Écoles (list here: https: //www.cge.asso.fr/listings/ ). If your school isn't on this list, let us know, and we'll try to add it. We're working hard to be able to guarantee all students!

Does Smarto lend the money?

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No, Smarto only replaces your guarantor and puts you in touch with a partner bank. It is with this bank that you take out your loan.

What are the steps to obtain a student loan with the Smarto guarantee?

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To obtain the Smarto warranty, simply test your eligibility on www.getsmarto.com by filling in our form (less than 5 minutes, watch in hand).
If you're eligible, you'll immediately receive an email enabling you to complete your application online. If your application is accepted, you'll be put in touch with our partner bank and receive a guarantee certificate.
Once your loan has been signed, you'll receive the funds in your account 2 weeks later (after the withdrawal period). The amount of your Smarto guarantee will be deducted directly from the amount of your loan.

How do I get in touch with the partner banks?

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Once we've validated your file:
1- You'll receive an online guarantee certificate and a list of partner agencies
2- You'll make an appointment at the agency and get your loan offer
3- Based on this loan offer, you'll be able to sign your guarantee contract online to obtain the final loan
4- You'll return to the agency to sign your loan offer. Once signed, you'll upload your signed loan offer to your Smarto space.
5- Approximately 15 days later, the loan amount will be granted and you'll receive the money in your account, deducted from the amount of the Smarto guarantee.

What happens if I don't get my loan?

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If you can't reach an agreement with the bank to obtain a loan, you won't have to pay any fees.

Can I cancel my application if I change my mind?

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Yes, you can change your mind at any time until you receive the money in your account.

What supporting documents are required?

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On the Smarto side, all we ask is a photocopy of your ID, a certificate of school attendance and proof of residence in France. Finally, we'll also ask for a photocopy of the ID of your support person.

What happens if I can't pay it back?

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A loan is binding and must be repaid. If you cannot pay back your loan, it is important that you contact us to explain your situation and that we find a solution together. If no solution is found, a debt collection service will take over. This is a legal procedure that can involve bailiffs to seize the money. You will then be banned from banking and will no longer have access to many banking services.

What are the specificities of the student loan?

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A student loan allows you to borrow money to finance your studies and your student life (rent, transport, supplies, living expenses etc.). The difference is that you have a deferment period, which means that you only start paying back the loan after you have finished your studies. If you want to know more, you can read the following article for advices on student loans.

Need advice on student loans? Tips on how to best manage your money? You can check out our blog right here, and follow us on social medias right here where we share lots of good advices to help you through your student life.

Need advice on student loans?

You can check out our blog right here, and follow us on on our social medias where we share lots of good advices to help you through your student life.